Today's Tip!
The New Year is a great time to rev up everyone's performance and increase commitment to your organization!
Don't let Customer Service suffer - book a day of off-site employee training to learn new skills or update outdated thinking!
Tips!
INTERNET & E-MAIL
What did we do prior to the internet and e-mail? Today, these tools have become indispensible in our work environment - however, they can be a source of irritation and abuse within an organization. Consider implementing some of the following suggestions:
* Limit time spent on the Internet at work, unless it's directly part of the job
* Use the Tool Option to include your name, title, company, contact information, logo, etc. on each e-mail that is sent out - this reduces typing time as well as provides free advertising and branding opportunities
* Encourage the use of e-mail within your organization, but only for work-related use - face-to-face contact is still important and can still be faster!
* Use e-mail blocking options to block unsolicited, objectionable or irritating materials
* Set a company E-mail Policy to prevent slanderous, negative, sexually explicit, harassing, or questionable material from being sent or forwarded
LINKS FOR BUSINESS OWNERS
Workplace Safety and Insurance Board - www.wsib.on.ca
Ontario Ministry of Labour - www.labour.gov.on.ca/english/
Canada Revenue Agency (GST) - www.cra-arc.gc.ca
Ontario Ministry of Revenue (PST) - www.rev.gov.on.ca
Did you know that there is a certification process for human resources professionals in Ontario?
There is! The Human Resources Professional Association of Ontario (HRPAO) is the professional association for human resources management in Ontario, meeting the needs of the profession and business community for leading-edge human resources management. CHRPs adhere to a professional Code of Conduct and require a high level of certification and annual recertification to maintain competencies.
For more information on HRPAO, please visit their website at: www.hrpao.org.
When was the last time you asked yourself
WHAT ENERGIZES
your employees?!
Have you asked them?
Energized staff are more motivated to work and are happier!
Make the "first day on the job" welcoming for new employees - assign a mentor for the first week, have the desks prepared with office supplies, provide an updated phone list, give them a tour, introduce them to their colleagues,and invite them for lunch!
There are 2 types of TEAMS:
Decision Teams: function primarily to make decisions (ex. a committee formed to review a company policy)
Work Teams: teams that coordinate individual efforts on a day-to-day basis to perform tasks
Getting the Most from a Performance Review
An effective performance review system has many benefits, such as:
- Sustain motivation and commitment
- Continuously improve performance
- Give direction and agree on expected contributions
- Set targets in line with organizational and team goals
- Review development so far
- Identify training needs
- Celebrate successes and learn from disappointments
- Understand career aspirations and assess potential
- Gather ideas for change
HIRING A NEW EMPLOYEE - PART 1 - ANALYZE THE POSITION
It's more than placing a "Help Wanted" advertisement!
Take a look at the OFFICIAL JOB DESCRIPTION - particularly at the established performance standards. Analyze the Position!
- Consider the work environment in which the job is performed - note any special skills, education, training, certification, etc. that are required
- What is the product produced by the job? What's required to ensure that the product is of consistent quality?
- Examine business plans that may affect the position - such as, will the job change as a result of changes in business strategy or technology?
- Note the types of machines or tools that must be used to perform the job tasks
- Obtain input from the supervisor of that position
- Obtain input from other employees who regularly interact with the position
- Talk to the former employees of that position - get their input!
This analysis is CRUCIAL to obtain a true framework for each job.
It enables you to create a "wish list" for the perfect person who will FIT this job - and, perhaps, even rewrite the job description to accurately reflect the
up-to-date tasks and responsibilities!
3 Simple Ways To
Fight The Flu
1. Set-up a workplace flu shot clinic
2. Develop a pandemic preparedness plan
3. Stock-up on hand sanitizer, masks, and
other essentials
